Operational Efficiency

Enhance Operational Efficiency

Increasingly, operational efficiency is dependent on the correct distribution of accurate and precise information. You can increase the operational efficiency of several processes by 300% by improving data quality.

What are your main challenges
in the quest for operational efficiency?

If these are challenges for you and your team,
then Datacare can revolutionize your operations.

1. Delays, returns and reshipments represent a big waste for your company?

2. Is Omnichannel an opportunity for logistics efficiency and growth?

3.Is your customer experience being hindered by conflicting, incorrect, and outdated data?

IT Operational Efficiency

Storage and traffic are two big IT cost villains. The volume of data tends to grow exponentially and therefore it is necessary to ensure that everything that is kept on the servers is correct and adds value to the organization. The quality of data has a big impact not only on IT operational efficiency, but also on the quality of analysis and decisions. Datacare is a strategic tool that not only reduces cloud and infrastructure costs, but also provides new levels of data-driven decision making.

Operational efficiency in marketing and
communication

Telemarketing, SMS, email, relationship, and direct marketing campaigns can be more assertive and efficient with the right data. Since segmentation, data quality is critical for the development of the campaigns’ mailing. The accuracy of phone numbers can reduce telemarketing and SMS marketing costs. Likewise, correct addresses ensure that promotional materials and gifts will reach the right people. Correct email preserves the reputation of your servers and prevents banning. Datacare is able to sanitize your customer database, whether they are individuals or companies, providing reliable data for your campaigns.

Operational efficiency in sales

Knowing your customer is the best sales strategy. It is possible to increase the efficiency of sales campaigns by up to 30% by working on the customer consumption profile and obtaining predictive data. However, this is only possible with integrated, sanitized, and consolidated data. Datacare makes your predictive analytics much simpler. Reduce the integration effort between different tools and focus on tactical and strategic intelligence.

Increase your average sales ticket

Cross selling and up selling are strategies commonly underutilized by commercial teams. With reliable historical consumption data and predictive analyses, it is possible to increase the result of these actions by up to 20%. The 360o customer view with CRM solutions perfectly integrated with ERP and BPM, provide your sales team with insights to leverage your current customer base, increasing your share of wallet. Datacare connects multiple applications and platforms and replenishes them with validated, reviewed, and trusted data for analysis and decision-making.

Operational efficiency across multiple channels

Your customer wants a seamless experience. Omnichannel was a differentiation, but now it is mandatory for companies that want to maintain customer satisfaction. Recurring purchases can be increased by up to 15%, raising customer satisfaction with delivery. Buying in e-commerce, picking up in the store, reverse logistics are complex operations without a unified and consolidated base. Datacare is fundamental for building true omnichannel. Capable of connecting multiple applications and platforms into a single scalable database, Datacare has hundreds of microservices that ensure data quality.

Operational efficiency in logistics

Outdated or incomplete addresses and incorrect georeferences represent 30% of the delays and reshipments. This is a significant number that cannot be ignored by managers seeking to significantly reduce the costs of their logistics operations. The quality of the data is a fundamental step to reduce the transit of goods and supplies, as well as the risk of losses. Datacare is able to validate addresses, complement them and provide correct coordinates with a hit rate much higher than the most common solutions in the market.

Operational Efficiency Cases

Implementation of a single customer base at one of the world’s largest insurance companies

One of the largest insurance companies operating in Brazil promoted a project to improve customer service and increase the performance of the acquisition.

Improving Operational Efficiency at TransUnion

To improve its prospecting for new customers, decision making in the credit granting process, cross selling and fraud prevention, TransUnion relied on Assesso to optimize its data.

Validation of Customer Data in Digital Bank

The bank has contracted Assesso to provide online validation services of registration data, in the SaaS model based on Datacare.
datacare

Datacare People

The records of individuals and organizations, as well as their relationship history, contain valuable information for strategic decisions. The reliability of this data is essential for the correct operation of your marketing and sales strategies.

Professional Services

Assesso offers a set of professional services specializing in the handling, management, governance, and support of your data services, ensuring the highest performance and availability.